The London Irish Supporters Club (LISC) is a subscription based club for all supporters of London Irish. Their main aim is to provide a link between the club and its wider supporter base. The annual subscription provides supporters with many advantages from member only events through to discounted merchandise and also members exclusive mementos.
For the 2009/2010 season Pack Smart were contacted by the LISC Membership Secretary who was looking for a cost effective, time efficient solution to the annual renewals process. This included mailing the renewal reminders to all members and then subsequently sending them their personalised membership cards, welcome letters and members mementos. Pack Smart worked closely with the Membership Secretary to design a suitable solution which ensured that not only money was saved but also valuable time. In his testimonial Kieran Madigan, Membership Secretary, London Irish Supporters Club advised
"As membership of our organisation has grown rapidly over recent years we decided it was time to outsource our annual mailing. From the first dealings with Pack Smart we were impressed with both their helpfulness and the flexibility of the service they offered. The tasks we asked them to carry out were dealt with in a professional manner and within a very quick turnaround period of receiving information.
On a monetary basis, we found that the savings made on Postage and Packing (and voluntary time) made this a cost effective exercise. We, as an organisation, like to do things well - outsourcing our most important task was a big step for us. However, we will have no hesitation in using their services again in the future."
We were therefore delighted when Kieran contacted us again in advance of the 2010/2011 season to ensure our services for this years renewals. Once again Pack Smart were happy to assist and having now completed the renewal reminder stage are ready and waiting to act upon the compilation and distribution of the members welcome pack.
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