With lots of gorgeous new products in store make http://www.yourtantrum.com/ your first stop for some lovely presents for little girls or older girls who still wish they were little!

Who wouldn't want a Magic Flowerpot Tangle Teaser!! pictured above

The ideal way to brush your hair, or for the ladies who would love one but need to pretend to be grown up the ideal handbag accessory the new Tangle Teaser Compact. Even Radio 2 loved the Tangle Teaser when it was featured on Simon Mayo's Drive Time Show!

Don't forget to also visit the Nail product section to see the fabulous new Tantrum Nail Candy goodies a two way nail art pen and brush available in Sparkle or Bold for all those up coming Christmas Parties.

Finally have a look at the make-up section to find the perfect stocking fillers!

Well what are you waiting for!!!

Another FA Mailing Campaign in the net!

Pack Smart were pleased to be contacted by Goodform, a sports marketing company, to provide a second national mailing campaign for the FA.

The postcard advertising the FA Coaches Association Conference was turned around in a day and shipped to Coaches across the UK and Europe.

City and Guilds choose Pack Smart

When City and Guilds Land based services division were looking for a new mailing house their graphic design company Ghost based in Leamington Spa referred them to Pack Smart Limited.

Pack Smart provided a cost effective quotation and City and Guilds have signed up for their latest mailing campaign. Pack Smart are looking forward to the new project and have also implemented an online tracking portal so that City and Guilds can have up to date information on their orders day and night.

We're all going to the Zoo tomorrow!

BLACKPOOL ZOO 'GO APE' FOR PACK SMARTS MEMBERSHIP SOLUTION


Blackpool Zoo, Lancashires Best Visitor Attraction, were looking for a more streamlined solution for their membership renewal process.


Pack Smart contacted the Zoo to see if we could help and they jumped at the chance to improve their current process, further to a detailed breakdown of their requirements Pack Smart proposed a bespoke solution giving the zoo a swifter way of producing new membership cards on site and also maintaining an up to the minute database of members information.

The new streamlined system ensures the busy membership team are able to deal with the renewals quickly and efficently making the process in turn much smoother for their ever growing customer base.

Getting Artist Back on Track

Neville Skelly has played in working men's clubs, bars and cruise liners and in a succession of big bands. He then returned to his home town of Liverpool to search for something more personal.... Poet and the Dreamer was the result of over two decades of writing.

2010 is proving to be a big year for Neville Skelly he has been asked personally by Ian Broudie of The Lightening Seeds to accompany them on some of the dates from their current tour and he will also be supporting The Coral on their UK tour this summer.

He has also launched a new website www.nevilleskelly.com which is powered by Muronia and Pack Smart Ltd are pleased to have been chosen as the fulfilment company for the distribution of physical orders. Visit his site today to pre-order his limited edition Child of the Morning EP.

London Irish Supporters Club back for more!

The London Irish Supporters Club (LISC) is a subscription based club for all supporters of London Irish. Their main aim is to provide a link between the club and its wider supporter base. The annual subscription provides supporters with many advantages from member only events through to discounted merchandise and also members exclusive mementos.

For the 2009/2010 season Pack Smart were contacted by the LISC Membership Secretary who was looking for a cost effective, time efficient solution to the annual renewals process. This included mailing the renewal reminders to all members and then subsequently sending them their personalised membership cards, welcome letters and members mementos. Pack Smart worked closely with the Membership Secretary to design a suitable solution which ensured that not only money was saved but also valuable time. In his testimonial Kieran Madigan, Membership Secretary, London Irish Supporters Club advised

"As membership of our organisation has grown rapidly over recent years we decided it was time to outsource our annual mailing. From the first dealings with Pack Smart we were impressed with both their helpfulness and the flexibility of the service they offered. The tasks we asked them to carry out were dealt with in a professional manner and within a very quick turnaround period of receiving information.

On a monetary basis, we found that the savings made on Postage and Packing (and voluntary time) made this a cost effective exercise. We, as an organisation, like to do things well - outsourcing our most important task was a big step for us. However, we will have no hesitation in using their services again in the future."

We were therefore delighted when Kieran contacted us again in advance of the 2010/2011 season to ensure our services for this years renewals. Once again Pack Smart were happy to assist and having now completed the renewal reminder stage are ready and waiting to act upon the compilation and distribution of the members welcome pack.

Storage Solutions

Flexi Shoe Rack is one of the branches of Ennovations Ltd an exciting consumer focused company who specialise in 'organising people'. Their self designed shoe and boot storage system is an innovative product and is proving to be a fabulous storage solution for homes. They even managed to get an audience with the Dragons on Dragons Den who highly rated their product.

Pack Smart are pleased to be providing the storage and fulfilment for Flexi Shoe Rack ensuring that orders are picked, securely packaged and shipped in a timely manner. The orders are certainly coming through thick and fast ensuring that our storage facilities are not kept full for long, instead delivering your storage solution to your home within a few days.

So what are you waiting for show those shoes and boots some love and give them their own home!

We want more Tantrums!!

…sought to implement an efficient fulfilment strategy that would manage the pressures and demands resulting from a rapid increase in sales of an expanding business…

Tantrum is a London based hairdressing salon exclusively for children. The company operates an online shop where hair care products and accessories are sold.

Faced with the challenges of establishing the new online venture, Tantrum soon found it difficult to dedicate valuable time and resources to all daily operations and fulfilment needs.

The Solution
Pack smart quickly designed a process whereby inventory could be delivered and stocked safely at the Pack Smart warehouse.

Also, orders received from the Tantrum online shop are carefully processed and shipped to customers; ensuring that their pampered, most valued customers, receive their orders as quickly as possible, without any delays.

Personable Solutions for your e-business

Looking for more personable solutions for your small or medium sized e-business?

Avoid the frustration of dealing with complex e-commerce fulfilment and logistics processes.

Let us work with you in developing, reliable and manageable services that will help you serve your customers more effectively and run your business better.

We will customise our services around your business so that you can focus more on managing all the growth that comes from your business moving forward.

Communicating with Customers...

Online shoppers are never pleased when enquiries made online take too long to be answered or are ignored completely.

Here are a few practical and cost effective tips that can be implemented to achieve a better communication relationship with your customers:

•Provide a contact telephone and email address, boldly displayed on your website.

•Provide a link for “suggestions” or “feedback” through which customers can click on to contact you directly

•Have an FAQ page on your website that already answers some of the most popular enquires that you have been asked about your business in the past.

•Send automated emails within a few hours (not more than 24hrs) of the customer making an order on your website. Notify them of receipt of their order(s) and additional information on delivery processes.

Streamlining business and communication processes with your customers will help keep them happy and make them return to your shop for repeat transactions.

Client Spotlight: Chewed Slippers

...wanted a customised, reliable and cost effective e-fulfilment solution to cope more effectively with increasing sales for its growing online business...

Pack Smart was contacted to help Chewed Slippers with adopting a superior and customised fulfilment solution, in order to give its customers the convenience of a reliable and user-friendly online shopping experience.

This new partnership enables Chewed Slippers to keep up with its ongoing rapid expansion while controlling costs and optimising its supply chain so as to keep customer satisfaction high.

Outsourcing can help you grow your business...

E-commerce solutions can be easily outsourced so as to help your business perform better and deal with the numerous complexities of competing successfully on the World Wide Web.



Take advantage of profound industry knowledge and experience from an outsourcing firm. Let them help you to:

• Develop and manage your business's core activities more resourcefully
• Maintain continuity in your business operations at all times
• Minimise capital and labour costs effectively
  

Regardless of how small or large your business operations are, outsourcing is a great way to ensure that your company performs at its best and growth and expansion are even more attainable.

Learn more about fulfilment services that can be outsourced to help you achieve your business goals here

http://www.packsmartltd.com/services.html

Welcome to the Blog

Pack Smart Ltd delivers Ecommerce Fulfilment logistics and Membership Management Systems to a wide range of market sectors.

Tailored outsourced logistics solutions for ecommerce fulfilment, web and order fulfilment.

Pack Smart Ltd's outsourced Membership Management Systems include database management and growth, target marketing, membership cards and joining packs including product sourcing.

Contact us now 02476 214434